cix6s Terms and Conditions

General Terms and Definitions

These terms and conditions ("Terms") form a legal agreement between the cix6s platform ("Platform", "we", "our") and its users ("you", "player", "member"). By accessing or using this platform, you are bound to comply with these terms and conditions.

Relevant Definitions

• "Platform" refers to the cix6s website, mobile site and all associated services.
• "Account" refers to a user's registered personal account.
• "Balance" refers to the total amount of funds held in your account.
• "Bonus" refers to additional funds or benefits provided as part of a promotional offer.
• "Bet" refers to a wager you place on any game or event.
• "KYC" refers to the "Know Your Customer" identity verification process.

These terms and conditions shall be interpreted and governed in accordance with the laws of Bangladesh. In the event of any dispute, the Bengali version of these terms and conditions shall be considered authoritative.

Account Registration and Eligibility

To create an account on the cix6s platform and use its services, you must meet the following eligibility requirements.

Age Requirement

Only persons aged 21 or above may register on this platform. Use of the platform by minors is strictly prohibited. Providing false information during age verification will result in immediate account closure and forfeiture of all balances.

Multiple Account Restriction

A maximum of one account is permitted per individual, household, IP address or device. Creating multiple accounts will result in closure of all associated accounts and cancellation of all bonuses and winnings.

Registration Information

• All information provided at the time of registration must be accurate, complete and up to date.
• The platform reserves the right to suspend or cancel an account if incorrect information is provided.
• If any personal information needs to be changed, our support team must be informed immediately.
• A unique email address is required for each account.

Account Verification and Security

To ensure the security of the cix6s platform and prevent fraud, we follow a strict KYC (Know Your Customer) identity verification process.

Documents Required for Identity Verification

• A clear copy of your National ID Card (NID) or passport.
• A bank statement or utility bill issued within the last 3 months as proof of address.
• Payment method verification: a screenshot of the registered number for bKash, Nagad or Rocket.

Account Security Responsibilities

It is your responsibility to keep your account login credentials (username and password) completely confidential. Refrain from giving anyone else access to your account. If you suspect your account has been hacked or accessed without authorisation, notify our support team immediately. You are responsible for all activities carried out on your account.

Deposit and Withdrawal Policy

All rules relating to financial transactions on cix6s are described in detail in this section.

Deposit Rules

• Minimum deposit amount: ৳300 (per method).
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
• Deposits are generally processed instantly.
• Only use payment accounts registered in your own name.
• Deposits through third parties are not accepted.

Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing time: generally within 1 hour.
• Withdrawal requests will only be paid to the same payment method used for the deposit.
• Withdrawals may be delayed if KYC verification has not been completed.
• The platform reserves the right to hold withdrawals if fraudulent activity is suspected.

For any transaction-related issues, please contact our 24/7 live chat support.

Bonus and Promotional Offers

cix6s provides various types of bonuses and promotional offers. The following terms apply to the use of these bonuses.

Welcome bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. A 15x wagering requirement must be met to use this bonus. This means you must wager 15 times the bonus amount before making a withdrawal.

General Terms for Bonuses

• Each bonus has a specific validity period; the bonus will be cancelled upon expiry.
• Multiple bonuses cannot be used at the same time unless otherwise stated.
• Bonus funds cannot be withdrawn directly; withdrawal is possible only after the wagering requirement has been met.
• Any bonus funds remaining in the balance before account closure will be considered void.
• All bonuses will be forfeited if used for fraudulent purposes.

cix6s reserves the right to change bonus terms or discontinue promotional offers at any time. Visit the cix6s Casino page for the latest offers.

Betting and Gaming Rules

The following rules apply to all types of betting and gaming activities on the cix6s platform.

General Betting Rules

• A bet once confirmed cannot be changed or cancelled.
• The platform reserves the right to cancel bets accepted at incorrect prices due to technical errors.
• If a match or event is cancelled, the bet amount will be refunded.
• Delays may occur in live betting and prices may change.

Casino Game Rules

• All casino games are operated using verified Random Number Generator (RNG) technology.
• The rules of game providers apply, including Pragmatic Play, Evolution Gaming, JILI, PG Soft and Spribe, among others.
• If a game is interrupted mid-session due to network disconnection, the server record will be considered final.

For sports betting, the official rules of various tournaments apply, including BPL, IPL, T20, ICC World Cup and FIFA.

Prohibited Activities and Fraud Prevention

The following activities are strictly prohibited on the cix6s platform and violation of these will result in immediate account closure.

• Attempting to claim bonus benefits by creating multiple accounts.
• Money laundering or the flow of illegal funds.
• Playing games through automated software, bots or scripts.
• Exploiting platform vulnerabilities or bugs to gain unfair advantage.
• Colluding with other players to influence game outcomes.
• Creating an account using a false identity or forged documents.
• Conducting transactions using third-party payment accounts.
• Misconduct or threats directed at platform staff.

We monitor suspicious activities and reserve the right to notify relevant authorities if necessary.

VIP Program and Rewards Policy

The cix6s VIP program has five tiers. Weekly cashback benefits are provided at each tier.

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.3% weekly cashback.
• Gold: Up to 0.5% weekly cashback.
• Platinum: Up to 0.6% weekly cashback.
• Diamond: Up to 0.8% weekly cashback.

You can advance to higher VIP tiers through regular gaming activity and active participation on the platform. VIP rewards fall under the general bonus policy of these terms and conditions. cix6s reserves the right to change VIP program benefits at any time.

Responsible Gaming Policy

cix6s believes that gambling is a form of entertainment, however it can have a negative impact on some people's lives. We give the highest priority to responsible gaming.

• Do not bet beyond your means.
• Avoid the tendency to place more bets to recover lost money.
• Take regular breaks and do not make gaming a part of your daily routine.
• Contact our support for deposit limits, bet limits, or self-exclusion.

If you notice signs of gambling addiction, seek help immediately. To learn more about responsible gaming, visit our Responsible Gaming page. This platform is for users aged 21 and above only.

Intellectual Property & Privacy

All content published on the cix6s platform — logos, designs, text, graphics, software — is the intellectual property of cix6s. Copying, distributing, modifying, or using this content for commercial purposes without prior permission is prohibited.

To learn how your personal information is collected, stored, and used, please read our Privacy Policy, which forms an integral part of these terms.

Limitation of Liability

To the maximum extent permitted by applicable law, cix6s is not liable for:

• Losses caused by technical errors, server downtime, or internet disconnection.
• Losses arising from the failure of third-party services.
• Losses resulting from unauthorized access to your account due to your own negligence.
• Indirect or incidental losses arising from gaming.

The cix6s platform is provided on an "as is" and "as available" basis. We cannot guarantee uninterrupted or error-free service, however every effort is made to ensure the best possible experience.

Account Closure & Termination

You may close your account at any time by notifying our support team. Please withdraw any available balance before closing your account.

Account Closure by the Platform

cix6s may close or suspend your account without prior notice in the following cases:

• If these terms and conditions are violated.
• If fraudulent or deceptive activity is identified.
• If money laundering or illegal financial activity is suspected.
• If KYC information is found to be false or incomplete.
• If you are found to be a minor.

In the event of account closure, any valid balance will be returned, however funds related to bonuses and suspicious transactions may be withheld.

Dispute Resolution

For any dispute or complaint, please contact our customer service team first. We aim to provide an initial response within 72 hours.

• Complaint submission deadline: within 30 days of the incident.
• The relevant balance may be held during the dispute resolution process.
• Our decision will be considered final and binding, unless applicable law directs otherwise.
• In disputes related to game outcomes, server logs will be considered as final evidence.

For dispute resolution, contact us by email: [email protected]

Changes to Terms

cix6s reserves the right to change, amend, or update these rules and terms and conditions at any time. Updated terms will take effect as soon as they are published on the website.

• For significant changes, an attempt will be made to send a notification to the registered email address.
• Continuing to use the platform after changes have been made will be considered as acceptance of the new terms.
• If you do not agree with the new terms, please request that your account be closed.

Visit this page regularly for the most up-to-date terms. The "Last Updated" date shown at the top indicates when the most recent changes were made.

Contact Information

For any questions or clarifications regarding these rules and terms and conditions, please contact us:

• Live Chat: 24/7 support available in Bengali.
• Email: [email protected]

Our support team is available around the clock to assist you. Contact us via live chat for a quick resolution to any issue.

For more information, visit our FAQ page or About Us page.